Humanizing care through self-observation and the sharing of professional practices. Feedback from a training session in home caregiving services
Since the French National Authority for Health first promoted the “ethics of care-giving” at the end of 2012, the humanization of home care remains a challenging topic. In order to handle the difficulties of managing a team of caregivers faced with strenuous work, practice exchange groups are often set up. However, there tends to be very little feedback on the implementation process. By studying the accounts and comments of caregivers in the town of Bouguenais throughout a training session undertaken in the year 2017-2018, we enrich this theoretical proposal with the pitfalls, stages, and discoveries of a concrete experiment. We draw some salient points such as the importance of self-observation, relationship to time, and the role of judgment in interactions with peers and patients, points that we back up with relevant academic literature.